Chinesepod, Twitter, and Social Networking
These days I rarely write blog entries that express an opinion about a subject or that are of the typical "blog" type. My blog entries have been directed towards my family and friends and are rarely directed towards the "Internet" (although I fully understand they are on the Internet). Today is a bit different.
This morning I received an email from Twitter that ChinesePod was following me. This isn't the first time I've been "followed" by a non-real person. Its probably the 1,000th time to be honest but this is the "follow" that pushed me over the edge and it really has to do with the whole social-networking web 2.0 madness that is currently taking over the Internet. I have a Love/Hate relationship with the craziness.
As a person that spends most of his time on the Internet I am incredibly familiar with Web 2.0 and Social Networking craze going on. In fact I would even venture to say that I'm intimately familiar with it as I help create these types of sites, work with those that manage them and know the in/outs of the industry. I love this whole craze because it is creating communities of real people that never would have existed otherwise. People are connecting with other people in ways they never would have thought about and we're all learning more about each other if the web hadn't existed.
In short: I LOVE Social Networking & Web 2.0.
and
I hate Web 2.0 for roughly the same reasons. People are connecting to people they don't know and may never know; which isn't necessarily a bad thing if it weren't for the fact that they are only connecting to connect, instead of connecting to meet. Maybe my "rules" would help explain my position here.
I use Facebook, Linked-In, Twitter as well as others. My rules for accepting an invitation are
1) We should have met face to face and had a meaningful conversation (not simply "hello"). This is not a hard and fast rule though as I've connected to people I've never met in real life
2) There should be a reason for being listed as friends on Facebook/Linked-In/xyz. Maybe we worked on a project together, at the same company, have similar interests, hiked the same path, etc. There should some reasonable assurance that we will meet again in the future, hopefully in person but online can also count.
3) There has to be desire to actually be a friend instead of just an anonymous person on the Internet. Can I crash on your couch? Could I call you up and talk politics one day?
4) You must be real. Pseudo names are cool (ahem: WiredGeek) but what's your real name, what do you look like, where do you live, etc. Life is not virtual.
I will not add you as a friend for the following reasons
A) You saw my site and it looked "cool"
B) I lived in xyz town that you want to live in thus we should be friends
C) You know a friend that has a friend who knows a friend that knows me (we don't know each other though.. lets meet first)
D) We both frequent the same website
etc. etc.
My rules get down to what I think the social networking madness should really be about.
Connecting people. We should use technology to connect people to each other and create real sustainable connections that enhance the quality of our lives.
Getting back to why I was perturbed by ChinesePod following me on twitter my reasons are fairly straightforward. I use twitter as a method to stay in touch with friends and learn more about them as I read their various thoughts/Ideas/Ramblings. I'm interested in what they have to say and I would hope that those following me are also interested in my odd and varied twits.
ChinesePod is a company and not a person. Their twits will be links to their website and response to other twitters. ChinesePod won't be sending out twitter Haikus or twitting as they head to the store. I won't hear about when they move or the hot guy/girl they met the other night. ChinesePod isn't going to ask the twitterverse for a movie recommendation or twit about their chocolate/ginger cravings.
Chinesepod is NOT a person.
If they don't twitter website links maybe they'll be twittering responses to people. Unfortunately twitter is a one-way communication. For example they twitted "@Julesong Sorry, didn't mean to scare you with Chinese characters!" wtf is that? Who is Julesong and what are they responding to. Its as if I were eavesdropping on a telephone conversation but I was only able to hear one person.
How is this connecting anyone, helping anyone or providing any value to the world? Its simply noise.
I really appreciate ChinesePod's attempt at reaching out to their customer base and exploring new ways to connect people together (really I do) but this is not the way.
Very insightful and well thought out vent
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Submitted by Anony-mom on Tue, 2008-02-19 12:30.Jacob,
I work for ChinesePod, and I'm the real person behind the ChinesePod Twitter account. I started the account for several reasons:
(1) I'd been monitoring Twitter discussion of ChinesePod for about two months, and it seemed like there was room for conversation there.
(2) Twitter may be a good way to communicate with users in a new 1-to-1 immediate way that the website itself doesn't do well.
(3) If Twitter continues to grow, like it or not, every "web 2.0" company is going to get in on it. I wanted to get the ChinesePod username as a defensive move. Since I had the account, I started experimenting.
Clearly, we haven't figured out exactly how we're going to use Twitter (if we continue to use it). We may very well decide not to. Your reaction is actually very helpful to us, because we're really not out to piss people off.
My understanding of the Twitter culture is that people follow people they don't know all the time... I'm not sure how representative of the "Twitter etiquette" you are. I know there are plenty of people following my personal Twitter account that I don't know (just as on Flickr), and I don't see it as a big deal.
Anyway, thanks for the feedback. No harm intended, and we're not following you anymore.
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Submitted by John @ ChinesePod on Sun, 2008-02-17 16:37.Your comments are fully understood.
1) You definitely should have registered the account. Its a great defensive move.
2) Companies are already using Web 2.0 some are shunned, some are embraced. It depends on their approach.
3) About 50+ people follow me and I only follow around 20. People do follow people they don't know all the time, fully understood. Sometimes I don't understand why but it doesn't bother me.
My post is not about twitter etiquette in fact nothing in the post is about etiquette. My post is about the fact that social networking should connect people. Thus I don't add companies as "friends". My views are not the "standard" nor are they reflective of hows things really are on the web but I think it is how the web is moving. My personal opinion is that people are looking to connect on a more personal level and after the novelty of a new site/tools wears off they stop adding everyone they can and only add those that they actually want to hear from, know about and care to connect with.
As I said before you guys are kicking some serious butt on the web and I like your service but a ton of @person responses on twitter is just clutter and isn't providing a service to me thus I blocked you. Additionally most companies are using twitter as simply an advertising conduit.
Ex. your twit "Newbie - I Have Class: http://tinyurl.com/3aka6a"
Yes, yes we know you have classes thats what your website provides as well as your RSS feed. I don't need another AD cluttering my life.
What you could you use twitter for is to provide word a day, sentence a day, phrase a day twits out OR, even better, as you're walking around (as your real person self) twit your life in Chinese. 140 characters on real world stuff, it wouldn't be bad.
As I said before, you guys are kicking butt so keep it up. There will be bumps along the way.
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Submitted by Jacob on Sun, 2008-02-17 17:23.Thanks for explaining your position a little better.
I like your idea... Maybe a mini tweet-blog of really basic Chinese sentences would be welcome.
Definitely something to consider!
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Submitted by John @ ChinesePod on Sun, 2008-02-17 18:08.Post new comment